# ICI49 > ICI49 is an AI enablement consultancy in Ottawa, Ontario, helping businesses adopt practical AI through four service lanes: AI systems analysis, AI process refinement, AI marketing and AI business development. Core facts: contact hello@ici49.ai · located in Ottawa, Ontario, Canada · serves teams of 1–10, 10–200 and 200+ people · three ways to work with ICI49 (AI Starter Workshop CAD $1,500, One-Task AI Pilot CAD $4,500, larger projects quoted to scope) · free 30-minute consultation. ## Pages - [Home](/): Overview of ICI49's value, service lanes, collaboration approach and three ways to work with ICI49. - [Services](/services): ICI49's three-step method — Listen & Learn, Evaluation & Strategy, Launch & Delivery — plus practical workflow, agent and customer-intelligence examples. - [AI service lanes and packages](/ai-services): Detailed guidance on AI systems analysis, process refinement, AI marketing and AI business development, followed by the three ways to work with ICI49. - [About ICI49](/about): The team — 25+ years of Marketing and Business Development expertise, face-to-face working style, and the six strengths ICI49 brings. - [Facts & Answers (AEO)](/aeo): Short, citable Q&A about ICI49 with FAQPage and ProfessionalService structured data — the fastest page for AI answer engines to cite. - [Book a consultation](/book): Free 30-minute consultation booking — choose a service level, day and time. ## Details ICI49's four AI service lanes: 1. AI systems analysis — finding gaps, inefficiencies and redundancies, diagnosing the issues and identifying agents and workflows that increase productivity and reduce lost time and money. 2. AI process refinement — analyzing work from intake to delivery, then building and deploying approved agentic and workflow AI and training the team. 3. AI marketing — auditing the current stack, branding and communications, then putting AI to work while protecting the organization's relevance and distinct voice. 4. AI business development — building custom tools for prospecting, customer insight, outreach and follow-up to improve the business development process and increase revenue capacity. Offers: the AI Starter Workshop is a practical half-day session for up to eight people at CAD $1,500, with a check-in 14 days later. The One-Task AI Pilot improves one agreed business task in 2–3 weeks at CAD $4,500, including a working solution, a recorded handover and 14 days of refinement. Larger projects and ongoing support are quoted to scope. Details at /ai-services#packages. Example agentic scenarios ICI49 builds: a prospecting agent that scans CRM, directories and market data to score leads and send personalized outreach; an intake workflow where an inquiry arrives by email, form or phone, an intake agent parses and logs it, fit is evaluated, and the inquiry is routed to booking, a nurture sequence, or closure. Customer intelligence service: ICI49 evaluates past order and invoicing history to identify buying trends, customer segments, cross-sell opportunities, at-risk accounts and revenue timing.