Systems analysis
We map the way work really moves through your business — the tools, handoffs, delays and data — to find the improvements worth pursuing.
A clear view of the highest-value opportunities.
AI consulting services · From friction to forward motion
AI consulting that improves how work gets done.
ICI49 helps Canadian businesses — small business to enterprise — enable AI where it counts: we find the right opportunities, build the right tools and put them to work, with every decision tied to an operational or revenue outcome.
Bring us a challenge
Worried about missing the train?
AI is already moving. ICI49 gets you on board.
How we work
Three steps. One clear path.
- STEP 01
Step 1 — we listen to your challenges face to face Listen & learn
What are your challenges, and how can ICI49 solve them?
We sit with your team, observe the work and listen for friction. Together, we identify where time is lost, where customers wait and where better information could change a decision.
Challenges understood
- STEP 02
Step 2 — a strategy and toolkit built around your priorities Evaluation & strategy
A practical strategy and toolkit, built around your priorities.
We evaluate the opportunities, define what success looks like and set out the tools and plan that will improve operations, processes, performance and revenue.
Direction established
- STEP 03
Step 3 — your custom tools go live in your ecosystem Launch & delivery
Your custom ICI49 tools are set into motion.
We launch, connect and refine the workflows and agents in your ecosystem. Your team is supported through adoption so AI becomes a useful part of everyday work.
AI enabled
Our services
Three practices, working together.
Workflow & agent building
We design and build practical AI workflows and agents around your people, approvals and existing systems — not around a generic template.
Tools that save time and fit the way your team works.
Growth & data intelligence
We put your CRM, market signals and operating data to work, uncovering stronger leads, clearer decisions and new revenue opportunities.
More visibility, sales capacity and measurable growth.
See it in motion
Practical AI, connected to the work.
Customer intelligence
Past orders become your next opportunity.
We evaluate order and invoicing history to reveal repeat-purchase patterns, seasonal demand, customer segments, gaps between orders and accounts with untapped potential.
- Buying trends
- Cross-sell opportunities
- At-risk customers
- Revenue timing
Agent: finding new business leads
Runs continuouslyA prospecting agent sweeps your CRM, public directories and market signals, scores each lead and gives your team warm contacts with outreach already drafted.
Workflow: inquiry to course of action
Runs in minutesEvery inquiry is parsed, enriched and logged, then evaluated against your criteria and routed to the right next step.
Start with the problem
Show us where work slows down.
In thirty minutes — in person in Ottawa or on a video call — we’ll listen, ask the right questions and give you an honest view of where AI can help.
Book a consultationWant to know who you'll work with? Meet the ICI49 team or read our frequently asked questions.